AssociationWebServices.com
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F.A.Q.
GENERAL QUESTIONS
  • What are the benefits of having a website?
  • What types of organizations can benefit from the solutions provided by AWS?
  • How long will it take to implement?
  • Will Association Web Services fit my business needs?
  • What if my organization needs something in addition to what AWS has to offer?
  • Why should I choose Association Web Services as my website development company?
  • How can I get started?


  • OUR CURRENT WEBSITE
  • I already have a website, can I use AWS’s Association Web Software with my existing website?
  • I have a website but it is old, difficult to navigate, and really needs to be updated. Can AWS help me with this?
  • I have an existing Web Hosting company, do I need to change?
  • I have an existing web developer, will I need to contact them if I choose to work with AWS?


  • SECURITY & SUPPORT
  • Where is my member data stored? Is it secure?
  • If my organization’s data is stored on AWS's servers, then who owns it?
  • What about credit card security?
  • What about user privacy?
  • What about training and support?


  • SOFTWARE SPECIFICS
  • Do I need previous training to work with AWS’s Association Web Software?
  • How do I upload my current member data?
  • Is there any limit to the number of users we may have or the number of events we may post?
  • What is a CMS?
  • What is the WYSIWYG Editor?
  • How is the product licensed?



  • Q: What are the benefits of having a website?

    One of the ways we answer this question is by asking you some questions. How much do you spend on advertising each year? What about print communications and the staff time that is spent on marketing materials? A website is a valuable investment that complements your current marketing, sales, recruiting, and communications tools. You can (and should) expect a 12-month return on your website investment through cost savings alone.

    The Internet is now the place people turn to when looking for information on specific products or services in order to make a purchase decision. If your association isn't on-line or if your present website is not professional looking or isn't easily found by the major search engines, you are going to lose sales.

    A professional website has a strong value proposition to any organization. It will help you reach and retain customers. Another often overlooked benefit is the fact that a strong website sends the message that you run a dynamic organization which can often be helpful when you are trying to recruit new staff.

    Increased sales and market penetration are just the starting points for seeing value from your investment.

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    Q: What types of organizations can benefit from the solutions provided by AWS?

    Many types of organizations can benefit from our solutions. The technology is perfect for any large or small organization that needs to manage event registrations or membership databases and communication. Below is a sample list of organizations that would benefit from Association Web Services?

    1. Professional affiliations and associations
    2. Charitable and philanthropic organizations
    3. Community and neighborhood associations
    4. Chambers of Commerce
    5. Social organizations
    6. Networking groups
    7. Rotary clubs
    8. Singles clubs
    9. Day camps
    10. Fraternities
    11. Sororities
    12. Non-profits

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    Q: How long will it take to implement?

    With Association Web Services, there is no software for you to install. Your site can be up and running in a matter of days or at most, depending on customization needed by your organization, a matter of weeks.

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    Q: Will Association Web Services fit my business needs?

    AWS’s Association Web Software provides several feature-packed solutions; it meets both simple and complex requirements of our customers. If you need specific functionality, we will be pleased to customize our CMS to your individual business needs.

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    Q: What if my organization needs something in addition to what AWS has to offer?

    No problem. Association Web Services is a full-service software provider. If necessary, we can develop custom applications to meet your needs. We can do this quickly, painlessly and affordably, because of our experience within the association industry. In some instances we can build your application from existing components, thereby cutting development time and costs.

    You will find that we offer a lot more than just software. We also provide association-specific technology assistance and advice that goes way beyond what a product reseller or software company would typically provide.


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    Q: Why should I choose Association Web Services as my website development company?

    Association Web Services is a leader in the website development and design industry. We have been working with organizations that range from a few employees to hundreds of staff, since 1996, and our knowledge and depth of expertise is unparalleled.

    We are one of the few web development companies that can offer clients a strong base in both the technical and marketing aspects of launching a successful website. We are also known as industry leaders in the field of Search Engine Optimization.

    Our staff are friendly, committed, and understand that your website is important - and they will provide you with a level of expertise and service that will leave you feeling good about partnering with us. Complete customer satisfaction is our focus.

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    Q: How can I get started?

    Simple, contact us today and we can get you started on your new website right away.

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    Q: I already have a website, can I use AWS’s Association Web Software with my existing website?

    Yes. AWS’s Association Web Software can be integrated with your website architecture. Please contact us to discuss your site requirements and details.

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    Q: I have a website but it is old, difficult to navigate, and really needs to be updated. Can AWS help me with this?

    Of course we can. One of our areas of expertise is the "make-over" - taking first generation websites and turning them into polished and innovative fourth generation websites. In fact, many clients who are unhappy with their present website will be able to take advantage of our Association Web Software to obtain a beautiful new website for a minimal investment.

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    Q: I have an existing Web Hosting company, do I need to change?

    Yes to be able to take full advantage of our Association Web Software, we require your site to be hosted by us in order to keep your costs low.

    Should you wish to take a custom approach to your website development, we can work with your present web hosting company.

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    Q: I have an existing web developer, will I need to contact them if I choose to work with AWS?

    In order to move your web domain to our servers, we require the Domain Name Owner and the Domain Registrar information. Some customers have this information in their files. Others will need to contact their present web developer to obtain this information. In some instances customers are more comfortable if we contact their present web developer. In these cases we will obtain the information we require from your present developer directly - there is no need for your involvement. We like to be known as a company that is easy to do business with.

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    Q: Where is my member data stored? Is it secure?

    Your data is stored on our dedicated servers maintained at an industry-leading data center.

    Data is secure multiple ways:

    1. Various Intrusion Detection Systems and a hardware-based firewall protect the network.
    2. Data is backed up nightly.
    3. Data is maintained at a state-of-the art secure facility.
    4. The infrastructure is monitored and supported by network administrators 24 hours a day/7 days a week.
    5. Our server drives are redundant. If a drive ever goes down, another automatically takes over.

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    Q: If my organization’s data is stored on AWS's servers, then who owns it?

    Your data is always your data. Association Web Services will never, ever, share, sell or use your data, or contact your members. You may access your member and billing data online or download it to a spreadsheet application. Upon termination of your service contract, you may request a copy of your database from our servers.

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    Q: What about credit card security?

    Payment processing is handled by an industry-leading, highly secure encrypted gateway, with all transactions going through a secure socket layer. Your members will feel safe transacting online.

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    Q: What about user privacy?

    Only your designated Administrator(s) has access to user data. Users may elect to display their contact and other personal information to other users, or they may elect to keep this information private.

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    Q: What about training and support?

    AWS’s software is a very intuitive application. Minimal training is required. Your Administrator will receive a Website user guide to help you manage your site.

    AWS's commitment to your organization's success does not stop at implementation. With our goal to become your technology partner we are fully committed to providing your organization full and ongoing system support. Our talented customer support team has the expertise to work closely with your staff to quickly and efficiently address any needs that may arise.

    You can rest assured that our team will provide your organization superior support for the entire life of your system.

    An extensive Help Desk system is available 24 hours a day 7 days a week to assist you with any doubts you might have.

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    Q: Do I need previous training to work with AWS’s Association Web Software?

    No, there is no special training required in order to work with AWS’s Association Web Software. Our CMS is easy to install and easy to use. Web-based content publishing and management allows you to accomplish all the tasks faster with the help of its intuitive interface. You can start working with the program immediately after its installation.

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    Q: How do I upload my current member data?

    Our team of technical experts can provide a full range of data conversion services that allow the seamless conversion of data from multiple database formats to our data structure. Please contact us to discuss member data requirements and details.

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    Q: Is there any limit to the number of users we may have or the number of events we may post?

    No.

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    Q: What is a CMS?

    A Web Content Management System (CMS) is a site content building and editing tool that allows a group of non-technical developers to remotely create and update web content. Via implementing a content management system you can automate and streamline authoring process, reduce time and costs you spend now on content management, improve site navigation, and increase site flexibility.

    Moreover, a module-based content management system (like our Association Web Software) makes it much easier to integrate and manage site extensions, such as news modules, articles, form-to-mail etc.

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    Q: What is the WYSIWYG Editor?

    The WYSIWYG Editor is a standard environment where you can create and edit site content. WYSIWYG stands for What You See Is What You Get. This is a browser-based HTML editor with Microsoft Word-like formatting toolbar plus HTML code editing option.

    The WYSIWYG Editor toolbar includes:

    • paragraph style
    • text size and style (bold, italic, underline, strikethrough, subscript, superscript)
    • alignment style
    • numbered, bulleted lists
    • indentation
    • text, background color
    • insert links, pictures, horizontal line
    • switch to HTML editing mode

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    Q: How is the product licensed?

    AWS’s Association Web Software is sold on a per-domain license agreement. For the complete License Agreement click here.

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